“She goes, ‘Oh, but they’re so sweet!'”
“But it’s kind of a part [of the job].
Despite their battle-hardened personalities as judges, Richie and Bryan still take an empathetic approach to their positions.
“I’ve been there, done that,” he said, relating to contestants’ experiences.
“It’s not one of those things where I’m imagining what they’re feeling.
I know exactly what they’re feeling.
And what we venture to do is encourage.”
